Effective Date: Aug 1, 2026
At MOTIONVAULT ("MOTIONVAULT", "we," "our," or "us"), your privacy is our priority. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website (www.motionvault.net), use our services, or interact with us.
MOTIONVAULT is the data controller / data fiduciary for personal information collected through our services, unless otherwise stated. This Privacy Policy is an information notice. Where consent is required by law (for example, for certain cookies or marketing), we will ask for it separately and specifically. Please also review our Terms of Service and License Terms.
We collect personal and non-personal information based on your interactions with us.
When you create an account, we collect:
For subscriptions or purchases, we collect billing details:
Credit card details are entered directly on secure payment pages managed by trusted payment gateway Dodo Payments, ensuring PCI-DSS compliance.
We use your information for the purposes below. Where the GDPR or similar laws apply, we rely on the stated lawful bases.
We prioritize the security of your personal information. Your data is stored on encrypted servers, with authentication managed by AWS Cognito and user data stored in MongoDB Atlas, both encrypted by default. We implement industry-standard measures, including secure socket layer (SSL) technology and access controls, to protect your information.
However, no system is entirely risk-free. You can help safeguard your account by keeping your login credentials confidential and using strong passwords.
Where applicable, you have the right to:
If the California Consumer Privacy Act (as amended by the CPRA) applies to us, California residents have the right to:
MOTIONVAULT is based in India. Until the substantive provisions of the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Digital Personal Data Protection Rules, 2025 fully apply (phased commencement, with core obligations currently scheduled from 13 May 2027), we comply with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We are also preparing for DPDP Act compliance, including clear notices, consent where required, and Data Principal rights. Indian users may request:
We strive to meet global privacy standards. Contact us to exercise your rights under applicable laws in your region. To exercise any of these rights, email us at support@motionvault.net. We will respond within the timeframes required by law (e.g., generally within one month under the GDPR, and within applicable CCPA timelines where CCPA applies).
We retain personal data only as long as needed for the purposes described in this policy, or as required by law. Typical periods include:
When data is no longer needed, we securely delete or anonymize it, unless a longer retention period is required or permitted by law.
As an international service operated from India, we may store and process personal data in India and other countries where our service providers operate (including countries that may not provide the same level of data protection as your home country).
Where the GDPR or UK GDPR applies to transfers of personal data from the EEA/UK to India or other third countries that do not benefit from an adequacy decision, we use appropriate transfer safeguards under Chapter V, such as the European Commission’s Standard Contractual Clauses (and UK-equivalent mechanisms where required), together with supplementary measures where appropriate. Mere use of our website is not treated as consent for international transfers.
We also take steps so that transfers and processing involving our vendors (such as AWS, MongoDB Atlas, and Dodo Payments) are covered by appropriate contractual and security protections.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before submitting any personal data.
Our services are not designed for individuals under 16 (“Minors”). We do not knowingly collect or solicit data from Minors. If a parent or guardian believes their child has provided us with personal information, they should contact us at support@motionvault.net. Upon verification, we will promptly delete such data.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on this page and update the effective date at the top. Where required by law, we will provide additional notice or seek consent.
For questions, concerns, or to exercise your rights, contact us at: